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Help Center

Do you have an issue with Muslim Pro? In this section you can view the most common questions about the app.

You can also fond a solution to the most common issues and how to solve them as well as tutorials on how to parameters the app.

Still have a question about the app after reading this section? You can ask help on our online platform.

Set prayer time notifications

Android: the adhan notifications are not working

If you do not receive the notifications on Android If the adhan notifications are not working, are delayed or you see them but have no...
The direction indicated by the compass is wrong

How to fix: the direction indicated by the Qibla compass in...

Qibla on iOS devices (iPhone, iPad, iPod Touch) Geo-location:  The Qibla compass needs to obtain your location in order to calculate the direction to the Kaaba...
How prayer times are calculated

The prayer times are different from the ones provided by my...

How prayer times are calculated? Accurate prayer times are calculated based on your location as well as a set of rules and methods (including some...
The Adhan notifications are not working

How to fix: The Adhan notifications are not working

Adhan notifications on iOS devices (iPhone, iPad) In order for you to receive and hear adhan notifications from the Muslim Pro application, please make sure...
The Adhan notifications are not working

The app is not playing the full Adhan

Full adhan on iOS devices (iPhone / iPad) Notifications are limited to 30 seconds on Apple devices. In the mean time: If the app is running...
The app is not playing the full Adhan

The prayer times seem to be one hour off (Daylight Saving...

Daylight Saving Time (DST) The app is supposed to automatically adjust to Daylight Saving Time (DST, Winter/Summer times). Should you unfortunately still encounter a one hour delay/offset,...
How to change the prayer time method calculation in Muslim Pro

How to change the prayer time method calculation / convention

How to change the prayer time calculation You can choose to change the prayer time method convention in the Muslim Pro application to match the time...
Set prayer time notifications

How to fix: The Adhan notifications have stopped working after a...

iOS devices Make sure you run the app at least once a week. Prayer time changes every day based on the position of the sun....